Customer Identity and Access Management (CIAM)

Customer Identity and Access Management (CIAM) provides customers with seamless access to digital resources, minimizing friction. CIAM enables organizations to digitally engage with their customers, allowing users to sign up, sign in, and access consumer applications, web portals, or digital services offered by the organization.

A CIAM solution should align with your broader customer experience goals, regardless of the complexity or uniqueness of your environment or engagements. CIAM helps you identify your customers, create personalized experiences, and determine the appropriate access they need to customer-facing applications and services.

Implify partner with you in building a comprehensive CIAM program and strategy by:

• Co-developing your CIAM roadmap, focusing on both long-term objectives and short-term goals
• Enhancing customer login experiences across multiple platforms and devices
• Enabling a frictionless user experience
• Implementing passwordless authentication
• Deploying a self-service registration portal for your customers
• Ensuring compliance with privacy and security policies.